Since ipercepts is a product based company, we do complete end to end development and customizations and provide the various hosting options to our customers.
Although iCRM has an all the features and required functionalities to automate Sales, Marketing and Support operations, but we believe software should change as per the business processes and not processes should compromised as per software.
Hence, based on the detailed study of the gathered requirements of customers we do the pilot projects where in we incorporate all the desired requirements through in depth customizations and configurations and we demonstrate to our clients if they finds it what they wanted then we further take this ahead for an implementation.
Topics for End User Training
Since iCRM is a SAAS cloud based CRM application, we can host it any where you want. By addressing this feasibility ,iCRM introduces below various options of hosting. The hosted CRM model is said to increase return on investment (ROI) by decreasing costs and allowing a company to focus more resources on its main business areas. In-house CRM, on the other hand, while more expensive, is also said to allow more customization.
|Business Requirements||Deployment Options|
|Fastest one-stop deployment||✔|
|Managed by iCRM||✔|
|Source Code Access||✔||✔||✔|
|ODBC database access||✔||✔||✔|
|MySQL database access||✔|
|Additional Microsoft SQL, Oracle, and IBM DB2 database support||✔||✔|
|Global data center locations||✔||✔|
|Data resides/managed behind your firewall||✔|