Print Media CRM

Managing the field sales force for a Media company was never been so easy before. Now you can keep track on each important business deals engaged by sales Reps. The system has a capability to get the certain opportunity approved by multiple authorities and make the business flawless.

  • Manage direct customers & news/media agencies at a glance
  • Track and manage each deal/opportunities which comes in from agencies
  • Robust approval mechanism on multiple authority level
  • 360° view of agency
  • Manage magazines/newspapers subscriptions

Real Estate CRM

Looking for a Real Estate CRM? iCRM introduces a full-fledged comprehensive CRM solution for Real Estate Companies, Brokers and Builders. The instance has been designed and customised keeping real estate pain areas in mind, below are the key activities gets automates in iCRM Real Estate

  • Managing the leads scheduling Tasks, Calls and Meeting
  • Tracking Site visits of Clients
  • Manage your all the current Projects, Towers Units & amenities
  • Keep a track of milestones and payments
  • Keep a 360 degree view with real-time reports and dashboard
  • Running an email campaigns for offers and discounts
  • Defend your business logics through workflow automation

Education CRM

All the schools and colleges are getting digitise and considering this fact it is very important for an educational institutions to implement a robust CRM application which can help them automating the hedge database of Students. iCRM automates: Admissions, Courses, Fees, etc. very effectively which allows the management to focus on the institution’s growth.

  • Capture all the Enquiries into system from your website
  • Manage the Enquiries and Studentss
  • Convert the Students into Admission (Track the history)
  • Manage Annual Fees and Instalments
  • Notify the statuses to Students and their parents via Email
  • Assign the Exams and courses to Students

Call Centre CRM

Accuracy is the most important factor when it comes to Call Centre, using iCRM your agents will never miss a Follow-Up and assigned Tasks, telephonic software’s gets integrated with iCRM and system allows agents for Click-to-Call and display the personalised view with all the history activity of customer.

  • Manage all the calls and agent activities
  • Schedule a follow up calls and get reminders from system
  • See personalised 360 degree view of customer
  • Get screen pop up when customer calls you
  • Create real-time reports of calls analysis
  • Access Knowledge base articles while on the call with customer

Business Services CRM

Business Services vertical has the widest range of services to offer, considering this fact it is very important for the CRM system to have a feasibility and scalability to cater the services and give the customized solution to their Clients.

  • Targets and Leads management
  • Contacts Management
  • Track and manage the opportunity
  • Manage wide range of Products and Services (Category and Pricing wise)
  • Create and send a quotations, Invoices and manage the documents
  • Have all your schedule activities on the dashboard

Financial Services CRM

iCRM will empower your organization to become trusted advisors to your customer base, increase customer retention, boost efficiency, and allow your team to generate more profit and provide customer satisfaction to the clients. Solution is ideal for financial institutions, Financial advisory and micro finance groups.

  • Manage and Capture leads from various sources.
  • Manage and track the customers
  • Create a Loans and track EMI’s
  • Calculate the Interest and send auto notifications to customers
  • Manage and Save all the important document and KYC forms under the respective customer

Insurance CRM

iCRM Insurance instance has been made for the Insurance companies and agencies. An agency can save time and money by choosing an excellent CRM software specifically designed with the insurance industry in mind. System manages and save all the KYC and policy related documents, we can manage Policies and terms etc.

  • Manage and capture leads from various sources.
  • Manage the Insurance agents and internal employee’s activities
  • Manage the various policies and their terms
  • Keep a track of customer cases and resolve it efficiently.
  • Set a user privileges to restrict the access to the certain hierarchy level.

Transportation CRM

iCRM gives you 360 degree visibility into your transportation business. Now you can manage all your existing customers and leads. You can run a different email campaigns and track each consignment or Booking seamlessly.

  • Manage daily Tasks and automations
  • Account and Contact management
  • Territory and opportunity management
  • Powerful reporting and analytics
  • Generate Quotes and Invoices
  • Manage customer query through Cases