iCRM by iPercepts · Legal information
User Data Deletion Instructions
iPercepts (“we”, “us”) provides business software that businesses connect to their Facebook accounts to receive leads from Facebook and Instagram Lead Ads. This page explains how you can remove our access to your Facebook data and ask us to delete the data we hold about you.
01Remove our access from Facebook
Log in to Facebook and go to Settings. Open “Apps and Websites” (also shown as “Business Integrations”). Find our app in the list, select it, and click “Remove”. When you remove the app, we can no longer access your Facebook account or Pages.
You can also disconnect the Facebook account inside the software you use, from its integrations or connected accounts settings.
02Request deletion of your data
Send an email to kuldeep@ipercepts.com with the subject line “Data Deletion Request”. You can also call our support team on +91 9130076606.
Please include your full name, the email address or phone number linked to your account, and the name or website address of the business account you used. We may ask you to confirm your identity before we act.
03What we delete
- Facebook access tokens and connection details.
- Page and lead form information saved for your account.
- Lead and contact information received through Facebook or Instagram Lead Ads that relates to you.
04How long it takes
We confirm your request and complete deletion within 7 working days. We may keep limited information where the law requires it, for example for tax or legal records.
05Contact us
iPercepts Support Team
Email: kuldeep@ipercepts.com
Phone: +91 9130076606
Questions about your account or data?
Our team can direct your request to the right person.
Send a deletion request